Jason Gaikowski: A Champion for Human-Centered Business Growth
Jason Gaikowski is a leading voice in the world of customer experience (CX), known for his innovative approach to merging human-centered design, brand strategy, and the evolving capabilities of technology. As the Chief Transformation Officer at VML and Co-chair of the 4A’s CX Council, Gaikowski is a passionate advocate for creating experiences that are not only engaging but also ethical and valuable.
Jason’s career has been defined by a deep understanding of how technology can be leveraged to enhance the human experience. His expertise lies in navigating the complexities of digital transformation while staying true to core principles of human-centered design and behavioral psychology. This philosophy is evident throughout his work at VML and across clients spanning Automotive, CPG, Finance, Health, Outdoor, and Technology
Beyond his role at VML, he is a sought-after speaker and thought leader. He has presented at numerous conferences, events, and universities, sharing his insights on topics ranging from curating exceptional customer experiences to the ethical implications of AI in marketing. His presentations are known for their clarity, depth, and actionable advice, making him a valuable resource for businesses seeking to navigate the ever-changing business landscape.
