CX Effect Courses

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02/03/2022

How to overcome the “experience gap” between CX insights and implementation

Featuring: Kari Shimmel Chief Strategy Officer, CE/CX, Campbell Ewald Jen Wulf VP of Insights and Customer Strategy, Mutual…

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10/25/2022

CX Effect- UXPTD: The Experience Evolution

Featuring: Melissa Hochman Group Director Innovation + Experience, DDB Christine Lane Head of Innovation + Experience, DDB Moderated…

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09/25/2020

CX Effect: The value of CX: why, what and how to measure CX

Featuring: Olof Schybergson Chief Experience Officer, Accenture Interactive Harley Manning Vice President, Research Director, Forrester Research Rebecca Flavin…

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10/15/2020

CX Effect: How to overcome the “experience gap” between CX insights and implementation

Featuring: Kari Shimmel Chief Strategy Officer, CE/CX, Campbell Ewald Jen Wulf VP of Insights and Customer Strategy, Mutual…

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08/13/2020

CX Effect: EX to CX – great experience flows from the inside out

Featuring: Amira El-Gawly Founder + CEO, Manifesta Gaurabh Mathure Co-founder & Chief Product Officer, Tydy Jehan Moghazy Vice…

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03/19/2021

CX Effect: CX, Consumer Insights and Analytics: from speed dating to a long term relationship (presented by) ASICS Digital

Featuring: Jai Ramachandran Sr. Director, Analytics & Insights, ASICS Digital Ashley Hopkins Senior Manager, Consumer Insights, ASICS  …

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07/16/2020

CX Effect: CX + Brand — The Time is Now

Featuring: Jason Gaikowski Executive Director, CX, and Global Lead of Human-centered Design, VMLY&R Harley Manning Vice President, Research…