The Feedback Academy
The Feedback Academy
Giving and receiving feedback is a critical part of working on any team. But for many of us, feedback doesn’t come easy. Thankfully, there's a set of skills that can guide you through any feedback conversation no matter how tricky. That's what you'll learn with the Feedback Academy.
We have courses for individual contributors and people leaders. You'll learn how to give praise, give critical feedback, how to cultivate a growth mindset, how to receive feedback with grace, and generally how to help your work colleagues grow and thrive.
Format
4 Self-paced courses:
*can be purchased individually or as a group
Duration
Varies on course(s)
Audience
Everyone who works on a team and/or provides feedback
Individual Pricing
$400 per course
$800 for all 4 courses
Group Pricing:
Tier 1: 1 - 50 people: $6,500
Tier 2: 51 - 100 people: $10,000
Tier 3: 101 - 250 people: $15,000
Tier 4: 251 - 500 people: $20,000
Tier 5: 501 - 1500 people: $25,000
Tier 6: 1501 - 5000 people $30,000
Tier 7: 5001+ people: $35,000
Develop the skill to walk into any feedback conversation and navigate it with grace and ease.
For a Group Package, click here
To Sign up for All Four Courses, click here
INDIVIDUAL COUSES
For The Basics of Feedback Course, click here
For the How to Receive Feedback course, click here
For the Formal Review Quick Study Course, click here
For The Serious Corrective Feedback Conversation Course, click here
Course Outlines
Course 1: The Basics of Feedback
The art and science of feedback is a combination of timing, preparation, language, and an environment of respect and trust. This course teaches the fundamental practices that can help you achieve these things, whether you’re giving feedback to a peer, a direct report, or a superior. This course is the foundation on which all subsequent courses build.
Lesson 1: The Importance of Feedback
Lesson 2: The Principles of Feedback
Lesson 3: Choosing the Optimal Setting
Lesson 4: Giving Redirecting Feedback
Lesson 5: Giving Positive Feedback
Lesson 6: Emotions and Feedback
Course 2: How to Receive Feedback
Feedback is a two-way street. In order for feedback to bear fruit, it must be received and acted on. That’s much easier said than done. For most of us, feedback can trigger an automatic reaction that inhibits our ability to hear it. In this course, we’ll teach you how to manage those impulses and cultivate a feedback-welcoming mindset and persona.
Lesson 1: Cultivating a Feedback Welcoming Mindset
Lesson 2: Soliciting Feedback
Lesson 3: Processing Feedback
Lesson 4: Responding to Feedback
Lesson 5: Taking Action on Feedback
Course 3: Formal Feedback Quick Study
Sometimes feedback is ad hoc, focusing on a momentary event. Other times, it’s a more planned activity that looks at broader trends over a longer period of time. These formal feedback discussions have unique qualities that people leaders need to be prepared for. In this course, people leaders will learn to navigate effective formal feedback conversations.
Lesson 1: The Importance of Getting it Right
Lesson 2: Preparing for the Conversation
Lesson 3: Navigating the Conversation
Course 4: Formal Feedback Quick Study
Sometimes, an employee’s negative behavior requires a more serious discussion. These conversations can be delicate and should be handled with the most care. In this course, we’ll teach people leaders how to lead these discussions, how to decide when they need to be escalated, and how to ensure the proper follow through.
Lesson 1: The Purpose of the Conversation
Lesson 2: Preparing for the Conversation
Lesson 3: Navigating the Conversation
The Feedback Academy
The Feedback Academy was created by BCL, a learning agency based on Durham, North Carolina that has been helping people at companies like Google, Intuit, WHO, UNICEF, and many others develop the skills they need to thrive at work. Our learning programs, are fun, interactive, and focus on the human side of work. But most importantly, they're based on proven behavioral science, which means they work.
