Topic
- Agency Operations / Business Transformation
- Consumer Behavior/Understanding
Featuring:
Jox Petiza
Associate Strategy Director, MediaCom
Anna Rosenblatt
Strategy Director, MediaCom
Mollie Rosen
EVP – Member Engagement & Development, 4As
The question on the mind of many marketers is how COVID-19 is changing consumer behavior and sentiment. Will brands recognize their consumers post-pandemic? New analysis by MediaCom of the U.S. during the pandemic, and a look at countries further ahead in recovery, shows that just as we have always been a nation of paradoxes, the U.S. will lean into its differences and will resolve through a series of paradoxical behaviors:
Personal paradox: a fear of going out vs. you-only-live-once mindset
Social paradox: conscious consumption vs. revenge spending
Economic paradox: a rise of safe personal space vs. new ways to connect
Technology paradox: nostalgia vs. digital
Join us for a discussion about what consumer brands will find after the pandemic, and how they will need to adapt and evolve to meet their needs and wants.
Read and download MediaCom’s article Preparing for Paradox: America Post COVID-19.
Related Courses

New Business Basics
RFI…RFP…WTF?! If you’re struggling to make sense the steps involved in developing agency new business, this course is for you. As you move up in the agency world, getting involved in new business is the ticket to both your career advancement and the agency’s growth. Get ready to join a pitch team with confidence as…

Writing and Editing in the Age of AI
How to Use AI to Enhance Your Writing and Creativity This course discusses how to harness AI-driven tools to enhance writing quality while maintaining individual agency and human touch. It addresses: The relationship between writing and thinking Where AI should fit in your writing process Techniques, examples, and prompts for utilizing AI in your agency…

How to Understand Agency Financial Operations
How to Understand Agency Financial Operations This self-paced course provides a comprehensive overview of your agency’s finance team and their crucial role in maintaining financial health. You’ll gain a clear understanding of how they track and manage profitability, from budgeting and forecasting to client billing and revenue recognition. By the end of the course, you’ll…