The old 4A’s website contained a utility available to select agency personnel called ‘Staff Roster’, through which agencies could add and remove their employees from the 4A’s database. This functionality has been removed from our new site.
This decision was not an easy one for us to make, as we know that many agencies relied on this tool to ensure their accounts remained up-to-date. However, the tool had some significant problems, and rather than carry this bad experience into our new site, we decided to remove it entirely until we could provide a better solution. In the meantime:
To Add Employee Accounts:
Simply have the employee come to the 4A’s website and click “Sign Up”. If they complete the process using their agency email address, their login account will automatically be linked to your organization.
To Remove or Unlink an Ex-Employee’s Account from your Organization:
In the short-term, please visit Website Support to request unlinking of accounts from your agency. In the next few months, we will be rolling out a new process to automatically deactivate accounts with invalid email addresses.
To learn more about our website, and send us your feedback or suggestions, visit our site’s welcome page.
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